FAQs

Can I return or exchange my product? 

All products are made to order, therefore, I cannot accept returns or exchanges. All sales are final. It is highly recommended you refer to the size chart when placing your order.  

If you received a defective item, my apologies! I am happy to replace it. Please notify me by email within 7 days of receiving your order if you have a problem. Unfortunately, I cannot take back items that have been worn or that have been damaged from improper care. Faulty items will be exchanged for the same type of product in the same size. Please email phdology@yahoo.com, with "Faulty Item" in the subject line. I will send you more information about how to get your item replaced. 


Do you ship internationally? 

Unfortunately, this service is not available at this time. 


Can I cancel my order?

You have 4 hours from the time of initial purchase to cancel your order. If you need to make a cancellation, please send an email to phdology@yahoo.com, with "Cancellation" in the subject line. You will receive an email notification confirming that your order was cancelled. 


When will I receive my item? 

Please allow 1-3 days for processing, and 3-5 days during peak times such as holidays, graduation and back to school. Once your item is processed, standard delivery can take up to 7 days depending on your location. If you do not receive your item within this time frame please email phdology@yahoo.com. PhDology is not responsible for packages that are not delivered due to input of an incorrect address. PhDology is not responsible for any shipping delays caused by unpredictable weather, natural disasters or general delays within the corporate USPS system. Futhermore, PhDology is not responsible for any lost or stolen shipments or packages.        


What is the difference between the Men's and Women's fits? 

Men’s t-shirts have a relaxed fit and are cut mainly straight up and down. Men’s t-shirts fit more loosely around the neck, shoulders, sleeves and throughout the torso. Women's t-shirts have a slightly more tailored look. They fit more closely to the body and are more fitted around the sleeves. Women's t-shirts do tend to run small. 


How should I care for my item? 

Please follow the care instructions located inside of your shirt. Although most shirts are preshrunk, they are still mostly cotton, therefore, expect some shrinkage. To minimize shrinkage, wash your t-shirt inside out and lay it flat to dry. When ironing, use medium heat and do not apply direct heat to the vinyl wording. Instead, turn the shirt inside out and  lightly iron over the vinyl.